FAQ
Orders for airchecks are delivered within 24-48 hours of your airdate or order if program has aired. We aim to deliver the first pass of your reel within three days of placing your order. Reel final edits are done within 72 hours.
Our TV and movie files are 1920 x 1080 HD. Some older material may not be available in HD and will be notified in advance if we can’t find HD.
For commercials many are not available in HD which is why the cost to pull a commercial is much lower.
Files are delivered digitally via Dropbox. You do not need a Dropbox to download the files. Files are deleted 15 days after delivery. We do not keep your files unless you purchase annual storage for $40 per year.
Airchecks are the clips of your work — you’re checking what aired. The cost is $35 per project which includes all your scenes editing together with a title card featuring your name with the show logo. To order an aircheck go to the Order page, enter your details and select Add to Cart for an aircheck. If you need changes after delivery additional editing fees apply. But don’t worry we’re really good at this.
We do not pull court room or reenactment shows and don’t recommend them for use in reels.
We don’t need time codes of the scenes. We scan the files and find the footage of your scenes. We might ask you how many scenes you were in, but that’s all we need to start. We do not pull court room or reenactment shows and don’t recommend them for use in reels.
When you place your order you send us a link to your IMDB page and/or a description.
We don’t record from the TV so you can place your order after the air date. We can get 99% of the scripted shows airing on cable/network TV after they’ve aired. Please see question below for daytime soap opera availability. Movies can be pulled once they’ve been made available for purchase or rental.
We can probably still get it! So many TV shows and movies have been released digitally which means if you’re just now getting it together for a reel then you’re in luck.
The Young and the Restless episodes can only be retrieved within four weeks of airing.
The Bold and Beautiful currently has two years of episodes online.
General Hospital can only be retrieved within two weeks of airing.
Days or our Lives currently has two years of episodes online.
There are no refunds on airchecks if your scene is cut, only credit on file for future airchecks or other services. Remember you can order it after it airs.
We don’t do in person editing so the only time it takes is time to pay us and send an e-mail with your info. We’ve tried to set this up so that you pay, we do the work, and then we deliver. Waiting on actors to gather footage, find time to meet, etc. is really tough for everyone so why not let us do it for you.
Once you place your order we see which of your film and/or TV projects we can access in digital HD. Anything we can’t get in HD we will ask if you have an online link to your copy or a DVD of it. Using a DVD is not our favorite way, but we use it if needed.
Once we have the footage we put the reel in the order we think works best unless you provide us with specific notes on what you have in mind. Whatever makes you feel confident about the project.
We take all the above info and create my first cut of the reel. We send you a link and you give me notes. We then send a final edit to you for review.
Yes, we do this as editing by the hour and it’s usually $40 – $80. Contact us so we can give you an exact quote.
We can get it done for a rush fee of $100.
It’s okay you’re an actor not a tech geek. If you know nothing about computers and want me to post your reels for you on the various sites the cost is $50 plus the fees each site charges for posting your videos
We no longer make DVDs of footage. We can recommend where you can get one made if needed.